The Value of information in competitive markets: Evidence from small and medium-sized enterprises

We empirically investigate how the performance of small and medium-sized enterprises (SMEs) changes when gaining access to market information. To do so, we evaluate the impact of an information program diffused by a bank among its SME customers. Adopting firms gained access to reports with rich info...

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Autores: Galdón-Sánchez, J.E. (José E.)|||/items/0d6d295e-066b-4600-acab-fe5e175aa0e5, Gil, R. (Ricard)|||/items/b4e033fc-53ca-49b3-9986-2af37638442d, Uriz-Uharte, G. (Guillermo)|||/items/4e846200-a6bd-4085-bd7a-5f6cceca8471
Tipo de recurso: artículo
Fecha de publicación:2025
País:España
Institución:Universidad de Navarra
Repositorio:Dadun. Depósito Académico Digital de la Universidad de Navarra
Idioma:inglés
OAI Identifier:oai:dadun.unav.edu:10171/116586
Acceso en línea:https://hdl.handle.net/10171/116586
Access Level:acceso embargado
Palabra clave:Small and medium enterprises
SMEs
Business revenue
Target marketing
Access to information
Consumers
Market information
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spelling The Value of information in competitive markets: Evidence from small and medium-sized enterprises Galdón-Sánchez, J.E. (José E.)|||/items/0d6d295e-066b-4600-acab-fe5e175aa0e5 Gil, R. (Ricard)|||/items/b4e033fc-53ca-49b3-9986-2af37638442d Uriz-Uharte, G. (Guillermo)|||/items/4e846200-a6bd-4085-bd7a-5f6cceca8471 Small and medium enterprises SMEs Business revenue Target marketing Access to information Consumers Market information We empirically investigate how the performance of small and medium-sized enterprises (SMEs) changes when gaining access to market information. To do so, we evaluate the impact of an information program diffused by a bank among its SME customers. Adopting firms gained access to reports with rich information about their own clientele and that of nearby establishments. While we find that adoption is associated with a 4.5% revenue increase, our instrumental variable results indicate that adoption increases revenue by 9%. The main mechanism driving our result is that the new information prompted adopting establishments to target gender-age customer groups underserved before adoption. The University of Chicago Press https://hdl.handle.net/10171/116586
title The Value of information in competitive markets: Evidence from small and medium-sized enterprises
spellingShingle The Value of information in competitive markets: Evidence from small and medium-sized enterprises
Galdón-Sánchez, J.E. (José E.)|||/items/0d6d295e-066b-4600-acab-fe5e175aa0e5
Small and medium enterprises
SMEs
Business revenue
Target marketing
Access to information
Consumers
Market information
title_short The Value of information in competitive markets: Evidence from small and medium-sized enterprises
title_full The Value of information in competitive markets: Evidence from small and medium-sized enterprises
title_fullStr The Value of information in competitive markets: Evidence from small and medium-sized enterprises
title_full_unstemmed The Value of information in competitive markets: Evidence from small and medium-sized enterprises
title_sort The Value of information in competitive markets: Evidence from small and medium-sized enterprises
author Galdón-Sánchez, J.E. (José E.)|||/items/0d6d295e-066b-4600-acab-fe5e175aa0e5
author_facet Galdón-Sánchez, J.E. (José E.)|||/items/0d6d295e-066b-4600-acab-fe5e175aa0e5
Gil, R. (Ricard)|||/items/b4e033fc-53ca-49b3-9986-2af37638442d
Uriz-Uharte, G. (Guillermo)|||/items/4e846200-a6bd-4085-bd7a-5f6cceca8471
author_role author
author2 Gil, R. (Ricard)|||/items/b4e033fc-53ca-49b3-9986-2af37638442d
Uriz-Uharte, G. (Guillermo)|||/items/4e846200-a6bd-4085-bd7a-5f6cceca8471
author2_role author
author
topic Small and medium enterprises
SMEs
Business revenue
Target marketing
Access to information
Consumers
Market information
topic_facet Small and medium enterprises
SMEs
Business revenue
Target marketing
Access to information
Consumers
Market information
description We empirically investigate how the performance of small and medium-sized enterprises (SMEs) changes when gaining access to market information. To do so, we evaluate the impact of an information program diffused by a bank among its SME customers. Adopting firms gained access to reports with rich information about their own clientele and that of nearby establishments. While we find that adoption is associated with a 4.5% revenue increase, our instrumental variable results indicate that adoption increases revenue by 9%. The main mechanism driving our result is that the new information prompted adopting establishments to target gender-age customer groups underserved before adoption.
publishDate 2025
format article
url https://hdl.handle.net/10171/116586
language eng
eu_rights_str_mv embargoedAccess
publisher The University of Chicago Press
institution Universidad de Navarra
collection Dadun. Depósito Académico Digital de la Universidad de Navarra
reponame_str Dadun. Depósito Académico Digital de la Universidad de Navarra
instname_str Universidad de Navarra
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publishDateSort 2025
author_browse Galdón-Sánchez, J.E. (José E.)|||/items/0d6d295e-066b-4600-acab-fe5e175aa0e5
Gil, R. (Ricard)|||/items/b4e033fc-53ca-49b3-9986-2af37638442d
Uriz-Uharte, G. (Guillermo)|||/items/4e846200-a6bd-4085-bd7a-5f6cceca8471
publisherStr The University of Chicago Press
score 6,924472